- WhatsApp will end support for BlackBerry OS and BlackBerry 10
- Support for Nokia S40, and Nokia S60 platforms also dropped
- Users can upgrade to a new device or platform to continue using WhatsApp
WhatsApp users still on handsets running the ageing BlackBerry OS and Nokia S40 and S60 platforms will not be able to use the popular messaging service after June 30. The Facebook-owned company will officially pull the plug on the dated Nokia Symbian software and the BlackBerry OS as July starts. This comes after WhatsApp delayed ending support for them by six months, from the original date of December 2016 to June 2017. The reason behind WhatsApp killing support for old Nokia and BlackBerry phones is that they don’t have the capabilities needed to add new features in the app.
The most widely used instant messaging app had last year announced that it will drop support for a few platforms. The company later extended the support until June 2017 after BlackBerry expressed its disappointment with WhatsApp’s decision to abandon the platform. Support for Android 2.2 Froyo, iOS 6, and Windows Phone 7 was ended by WhatsApp in December last year.
In its Support page, WhatsApp explains, “These platforms [Nokia S40, S60, and BlackBerry OS] don’t offer the kind of capabilities we need to expand our app’s features in the future. If you use one of these affected mobile devices, we recommend upgrading to a newer OS version, or to a newer Android running OS 2.3.3+, iPhone running iOS 7+, or Windows Phone 8+ so that you can continue using WhatsApp.”
Interestingly, the lack of support for the old Nokia Symbian phones is the reason WhatsApp will not work on the new Nokia 3310 feature phone. The Facebook-owned company has advised that anyone with the above-mentioned older platforms who want to keep chatting with friends via WhatsApp will need to upgrade to a newer operating system or a new device.
WhatsApp also clarifies that currently there’s no way users can transfer your chat history between platforms though the company will provide the option to send your chat history attached to an email, if requested by users. You can head to WhatsApp’s Support page to understand the steps.
WhatsApp had previously emphasised how much the market changed in the years since WhatsApp was launched in 2009. Recapping the market, the messaging service said that in 2009 Android and iOS platforms were running on less than 25 percent of the devices, while BlackBerry and Nokia’s operating systems dominated the market with roughly a 70 percent share. WhatsApp’s decision to pull the plug on Symbian and BlackBerry, however, recaps how the platforms have lost popularity.